20 Uses of 『PROBiZZ』 - 12. Maintenance Service Provision Edition
Streamlining and standardizing a wide range of maintenance operations, from regular maintenance to emergency response.
In companies responsible for maintenance operations, acquiring regular contracts and ensuring stable orders for one-time requests are important challenges. 'PROBiZZ' is a sales support service that creates opportunities for contract renewals and new replacement proposals. By approaching customers based on inspection and repair history, it ensures that proposal timing is not missed and leads to business negotiations. Along with managing the schedule for regular visits, it systematically supports everything from information gathering to proposal preparation. Additionally, it strengthens collaboration between sales and service teams, promoting cross-selling and upselling by utilizing response history. By moving away from person-dependent responses, it enhances the reproducibility of sales through the accumulation of knowledge and standardization of operations. As a result, it can simultaneously improve maintenance contract rates and maximize service unit prices.
